Effective date: 15th of September 2025
IMPORTANT: BY ACCESSING OR USING THE SERVICE (DEFINED BELOW), YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE. The individual accepting this Agreement does so on behalf of a company or other legal entity ("Customer") and represents that they have the authority to bind that entity. "Purehire", "we", or "us" means Purehire, Inc. Capitalized terms have the meanings given in the text or in Section 17 (Definitions).
1.1 Description. Purehire provides a cloud platform for talent acquisition and recruitment management, which may include candidate pipelines, job postings, sourcing tools, integrations, analytics, messaging, scheduling, and related functionality (the "Service"). Any content uploaded, submitted, imported, or otherwise provided by Customer or its Users is "User Submissions."
1.2 Software & Content. We may provide documentation, templates, and other materials ("Purehire Content"). Customer does not receive the Software source code or any copy of the underlying Software.
1.3 Accounts. Customer must ensure accurate account information, keep credentials confidential, and promptly notify Purehire of suspected compromise. Customer is responsible for all actions taken under its accounts.
1.4 Users & Affiliates. Customer may authorize employees or contractors as "Users." Customer may also permit its Affiliates to use the Service, in which case Customer remains responsible for compliance by such Affiliates and Users.
1.5 Changes. We may enhance or modify features for usability, performance, or security, provided we do not materially reduce core functionality without notice (see Section 14.3).
2.1 Responsibilities. Customer is responsible for (a) User Submissions; (b) configuring and reviewing Permissions; (c) maintaining backup copies of User Submissions where required by Customer's policies.
2.2 Acceptable Use. Customer and Users will not: (i) copy, translate, or create derivative works of the Service; (ii) reverse engineer or attempt to access non-public APIs or source code (except where legally permitted); (iii) circumvent security controls; (iv) use the Service to develop a competing product; (v) publish malware, spam, illegal or infringing content; (vi) probe/scan systems or perform denial-of-service attacks; (vii) violate applicable employment, privacy, or anti-discrimination laws (including restrictions on job advertising or candidate evaluation).
2.3 Suspension. We may suspend access where use poses a security, availability, or legal risk, using reasonable efforts to (a) notify Customer, (b) limit scope, and (c) restore promptly after remediation.
3.1 Integrations. The Service may interoperate with third-party services (e.g., job boards, LinkedIn, HRIS/ATS, calendars, email, storage, video). Use of Third-Party Applications is governed by those providers' terms-not this Agreement.
3.2 Credentials. If Customer elects to connect Third-Party Applications, Customer authorizes Purehire to access those services as necessary to provide the Service.
3.3 No Endorsement; No Liability. Purehire does not control and is not responsible for Third-Party Applications.
4.1 Availability. We aim to provide reliable access and take reasonable measures to minimize unplanned downtime. Planned maintenance will be scheduled to reduce business disruption.
4.2 Support. We provide reasonable technical support via documented channels and hours.
4.3 Beta/Preview. Beta, preview, or experimental features may be offered "as is," may be changed or discontinued at any time, and may be subject to additional terms.
5.1 Definition. "Confidential Information" means non-public information disclosed by a party that is marked confidential or that should reasonably be understood to be confidential, including Customer Data (User Information and User Submissions) and Purehire's non-public Service information.
5.2 Protection. The Receiving Party will use at least reasonable care to protect Confidential Information, restrict access to those with a need to know under similar obligations, and use it only to perform under this Agreement.
5.3 Exclusions. Information is not confidential if it is or becomes public through no fault, was rightfully known, independently developed, or disclosed by a third party without breach.
5.4 Compelled Disclosure. A party may disclose Confidential Information if legally required, providing notice where permitted.
6.1 Ownership. Purehire, its licensors, and suppliers retain all rights in the Service, Software, Purehire Content, and related IP. Customer retains all rights in User Submissions.
6.2 License to Purehire. Customer grants Purehire and its subprocessors a non-exclusive, worldwide license to host, process, transmit, and display User Submissions solely to provide and support the Service.
6.3 Feedback. Customer grants Purehire a royalty-free, perpetual, irrevocable license to use suggestions and feedback to improve the Service without identifying Customer as the source.
6.4 Infringement Notices. If you believe content on the Service infringes rights, send a detailed notice to support@purehire.com. We may remove or disable access to allegedly infringing material and may terminate repeat infringers' access.
7.1 Description. The Service may include features that use machine learning or generative Al (e.g., content suggestions, candidate summarization, job description drafting).
7.2 Customer Responsibilities. Customer is responsible for reviewing Al outputs, ensuring accuracy, and complying with employment and anti-discrimination laws. Al outputs may be probabilistic and can be incorrect.
7.3 Use of Data for Al. Unless otherwise stated in a signed data processing addendum or admin settings: (a) User Submissions are used to provide the Service and improve model performance at the Customer-tenant level (e.g., relevance, deduplication); (b) we do not use Customer's identifiable data to train generic public models; and (c) we may use aggregated and anonymized Service Data to improve features.
7.4 Restrictions. Do not input sensitive personal data unless required and lawfully obtained. Do not rely on Al outputs for legal, medical, or compliance determinations.
8.1 Employment & Hiring Compliance. Customer is solely responsible for compliance with employment, recruiting, advertising, equal opportunity, background screening, and data retention laws applicable to its use of the Service in each jurisdiction.
8.2 Privacy Compliance. Customer will provide required notices and obtain consents from candidates and Users as needed. Where applicable, the parties will enter into a data processing agreement (see Section 9).
8.3 Security. Purehire maintains administrative, technical, and physical safeguards designed to protect Customer Data against unauthorized access, loss, or disclosure, proportionate to risk and industry practice.
8.4 Security Incidents. If we confirm a security incident impacting Customer Data, we will notify Customer without undue delay and provide relevant information as it becomes available, consistent with law and our incident response policies.
9.1 User Information & Submissions. Customer warrants it has all rights necessary to submit Customer Data and will not submit content that is unlawful or infringes third-party rights.
9.2 Processing. We process Customer Data to provide the Service, troubleshoot, secure, improve quality and reliability, comply with law, and as further described in our Privacy Policy (linked on your site) and any applicable Data Processing Agreement (DPA).
9.3 Service Data. We may generate and use aggregated and anonymized data (Service Data) for analytics, benchmarking, and improving the Service, provided no Customer or individual is identified.
9.4 DPA. Where required (e.g., GDPR/UK GDPR/CCPA), the parties will execute a DPA governing processing of personal data.
9.5 Retention & Deletion. During the term, Customer may export Customer Data using available export tools. Following termination, upon written request within 30 days, we will delete Customer Data (unless retention is required by law or for legitimate security/audit purposes).
9.6 Subprocessors. We may use vetted subprocessors to support the Service. Information about subprocessors is available upon request; we remain responsible for their performance.
10.1 Email/SMS/Calls. If Customer uses messaging features, Customer is responsible for obtaining/maintaining candidate and User consents, honoring opt-outs, and complying with anti-spam/telemarketing laws (e.g., CAN-SPAM, TCPA, TRAI, EU ePrivacy).
10.2 Content. Customer will not send deceptive, fraudulent, harassing, or unlawful communications via the Service.
11.1 Export. Customer will comply with applicable export control and sanctions laws.
11.2 Anti-Corruption. Neither party will engage in bribery or corrupt practices in connection with this Agreement.
11.3 Restricted Parties. Customer represents it is not owned/controlled by, or acting on behalf of, any restricted or denied party.
12.1 Customer Warranties. Customer warrants that (a) it has the rights to grant licenses herein; (b) User Submissions and use of the Service comply with law; (c) it will not direct Purehire to process personal data unlawfully.
12.2 Service Disclaimer. EXCEPT AS EXPRESSLY STATED, THE SERVICE AND PUREHIRE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS-TO THAT EXTENT, SUCH DISCLAIMERS SHALL NOT APPLY.
13.1 By Customer. Customer will defend and indemnify Purehire and its affiliates against third-party claims arising from (a) User Submissions; (b) Customer's use of the Service in violation of law or this Agreement; or (c) Third-Party Applications used by Customer with the Service.
13.2 By Purehire. Purehire will defend and indemnify Customer against third-party claims alleging that the unmodified Service (as provided by Purehire) infringes a valid intellectual property right, and will pay final damages awarded (or settlement approved by Purehire), provided Customer promptly notifies Purehire, gives control of defense to Purehire, and cooperates. If a claim arises, Purehire may (i) obtain continued use rights, (ii) modify the Service to avoid infringement, or (iii) terminate the affected feature(s). This Section does not apply to claims arising from combinations with non-Purehire products, non-current versions, or use in breach of this Agreement. THIS SECTION STATES PUREHIRE'S ENTIRE LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR IP INFRINGEMENT.
14.1 Term. This Agreement is effective from the date Customer first accepts it and continues until terminated as provided here.
14.2 Termination. Either party may terminate for material breach not cured within 30 days of written notice. We may also terminate free or trial access at any time upon notice.
14.3 Changes to the Service or Terms. We may update the Service and these Terms to reflect improvements, security, legal, or regulatory requirements. When we make material changes, we will provide notice (e.g., in-product, email, or site posting) at least 30 days before they take effect unless immediate changes are required by law or security. Continued use after the effective date constitutes acceptance.
14.4 Effect. Upon termination, Customer's right to access the Service ends. Deletion and export are handled per Section 9.5. Sections intended to survive will survive (including 3, 5-13, 14.4, 15-17).
TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, EVEN IF FORESEEABLE; AND (B) EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CUSTOMER FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR, FOR FREE/TRIAL ACCESS, USD \$100). NOTHING LIMITS LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR LIABILITY THAT CANNOT BE LIMITED BY LAW.
16.1 Publicity. With Customer's prior written consent, Purehire may identify Customer and use Customer's name/logo in marketing materials.
16.2 Assignment. Neither party may assign this Agreement without the other's consent, except Purehire may assign to an affiliate or in connection with merger, acquisition, or sale of substantially all assets.
16.3 Notices. Notices to Purehire: support@purehire.com. Notices to Customer: the email(s) in Customer's account or via in-product notice. Notices are deemed given when sent (email) or posted (in-product).
16.4 No Agency. The parties are independent contractors.
16.5 No Third-Party Beneficiaries. None, unless expressly stated.
16.6 Severability; Waiver. If a provision is unenforceable, it will be modified to achieve its intent; the rest remains in effect. Failure to enforce is not a waiver.
16.7 Entire Agreement. This Agreement (including any referenced policies and duly executed DPA) is the entire agreement and supersedes prior agreements on the subject.
16.8 Electronic Acceptance; E-Sign. The parties consent to electronic signatures and records for this Agreement and actions under it.
16.9 Open-Source Notices. The Service may include open-source components; applicable licenses are incorporated by reference and will govern such components.
16.10 Governing Law; Jurisdiction (Delaware + India).
(a) Governing Law. This Agreement and any disputes arising out of it are governed by the internal laws of the State of Delaware, USA, without regard to conflict-of-laws rules and excluding the UN Convention on Contracts for the International Sale of Goods.
(b) Jurisdiction/Venue. The parties consent to the non-exclusive jurisdiction of (i) the state and federal courts located in New Castle County, Delaware, USA, and (ii) the competent courts in India. Each party waives any objection to venue or forum non conveniens in these courts and waives any right to a jury trial, to the extent permitted by law.
"Affiliate" means an entity controlling, controlled by, or under common control with a party, where "control" means >50% voting power or equivalent.
"Customer Data" means User Information and User Submissions.
"DPA" means a data processing agreement executed by the parties governing processing of personal data under applicable law.
"Service Data" means technical, usage, and performance data generated by or for the Service, de-identified or aggregated so that it does not identify Customer or individuals.
"Third-Party Applications" means products/services not owned or controlled by Purehire that interoperate with the Service.
"User" means an individual authorized by Customer to use the Service.
"User Information" means account profile data (e.g., name, email), device and log info, role/permission data, and similar operational data.
Making hiring effortless with AI
